IT Systems Analyst

IT Systems Analyst

As an IT Systems Analyst, it will be your responsibility to maintain and improve central information systems that facilitate and deliver timely data for decision making.

About the Role

• Provide 2nd line support for core systems (including Dynamics 365 Business Central), ensuring timely resolution and ownership of issues
• Contribute to the delivery of ERP and IT projects, including requirements gathering, testing, issue management, and reporting
• Analyse business processes, identify improvements, and support the implementation of effective solutions
• Build strong relationships with users, teams, and suppliers to ensure systems meet business needs
• Use AI tools and Microsoft Power Platform (PowerApps, Power Automate) to automate processes and improve efficiency
• Maintain up-to-date system and business knowledge, supporting users and contributing to documentation and training
• Support the...