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About the Role
IT Support Technician
We are currently seeking an experienced 1st Line IT Support Technician in the Hertford region, to work for a 50+ million turnover office technology business. This role comes with a fantastic progression opportunity for an IT professional who is looking to expand their knowledge and progress their career in the industry.
Key Responsibilities
* Providing technical support via the company helpdesk to a wide variety of clients across the UK.
* Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults.
* Configuring new user IT/Telecoms/Print equipment
* Networking devices and providing general support with any technical related queries.
* Providing exceptional customer service to ensure issues are being resolved in a timely manner.
Essential Skills
* Proven experience in hardware and software fault diagnosis and resolution.
* Desire to continu...
We are currently seeking an experienced 1st Line IT Support Technician in the Hertford region, to work for a 50+ million turnover office technology business. This role comes with a fantastic progression opportunity for an IT professional who is looking to expand their knowledge and progress their career in the industry.
Key Responsibilities
* Providing technical support via the company helpdesk to a wide variety of clients across the UK.
* Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults.
* Configuring new user IT/Telecoms/Print equipment
* Networking devices and providing general support with any technical related queries.
* Providing exceptional customer service to ensure issues are being resolved in a timely manner.
Essential Skills
* Proven experience in hardware and software fault diagnosis and resolution.
* Desire to continu...
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