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IT Support Technician Apprentice (1st Line)

📍 Location
willenhall
⏰ Job Type
Full-time
📅 Posted
June 18, 2026

About the Role

As a 1st Line IT Support Technician, you will provide technical support to internal users, ensuring prompt resolution of incidents and requests while delivering exceptional customer service in line with ASSA ABLOY’s standards.

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Weekly Hours Worked: 8.30am - 4.45pm (30 minutes lunch). Friday, 8.30am - 3.30pm (30 minutes lunch).

Expected Duration: 1 Year 6 Months

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