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About the Role
Key Responsibilities
- Hardware and Software Selection & Procurement
- Research and Identify: Acquire necessary hardware (servers, workstations, networking equipment) and software licences to support the operation processes by staying updated on the latest technologies
- Gather information, ensure accuracy of information based on user requirements and follow internal procedures.
- Conduct regular maintenance to ensure smooth operation of the IT infrastructure. With regular maintenance of servers, workstations, and the network; implementing security measures to protect against cyber threats; and performing data backups to ensure disaster recovery
- Technical support: Address user issues faced with their computers, software, and network connectivity.
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