IT Support - MX

Monks is seeking a highly motivated IT Office Support Specialist to join our team in the México office. This role is crucial for ensuring the smooth operation of our workspaces, providing top‑notch technical support to our MX Monks, and maintaining a functional, well‑organized office environment from an IT perspective. You will be a vital part of the Global IT team, focusing on in‑office support, asset management, and delivering world‑class, face‑to‑face customer service.

Key Responsibilities

• In‑Office Technical Support: Act as the primary on‑site contact for technical issues. Provide first‑line support for troubleshooting, addressing issues with computer hardware and software (Mac/Windows).
• Hardware & Software Management: Install, support, and perform routine maintenance on all in‑office hardware (computers, printers) and software. This includes diagnosing, repairing, or replacing IT equipment as necessary.
• Office IT...