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About the Role
We are looking for IT Support Interns to gain practical experience in providing technical support and troubleshooting IT systems.
Responsibilities
- ✔️ Assisted in troubleshooting hardware and software issues
- ✔️ Helped in configuring desktops, laptops, and mobile devices
- ✔️ Provided basic support for email and network connectivity
- ✔️ Assisted in software installation and updates
- ✔️ Learned basics of Active Directory management
- ✔️ Supported in ticketing system operations
- ✔️ Helped in documenting IT support processes
- ✔️ Assisted in virus and malware scans
- ✔️ Supported in cloud system troubleshooting
- ✔️ Participated in IT inventory management
- ✔️ Provided support during IT audits
- ✔️ Collaborated with IT team on infrastructure tasks
- ✔️ Monitored system performance under supervision
- ✔️ Supported in end-user training for IT tools <...
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