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About the Role
- Install, configure, and maintain desktop computers, peripherals, and software/applications
- Work with OEM vendors for spare replacement, hardware repairs, and troubleshooting
- Provide EUC (End User Computing) support
- Manage IT inventory and assets
- Perform imaging of laptops and desktops
- Printer installation and management
- Support conference room issues and vendor coordination for setup
- Troubleshoot hardware and software issues
- Perform IMAC (Install, Move, Add, Change) services for IT assets
- Support mobile devices and non-PC equipment such as scanners and printers
- Provide VIP support with high-touch service
- Manage AV / conferencing technologies
- Install and manage network/shared printers
- Provide Office 365 support
- Handle compliance software installation and troubleshooting
- Maintain strong communication with users and stakeholders
- Good kn...
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