IT Support Engineer

Job Responsibilities: . Support users through direct end user support or through projects that deliver changes to the end user environment . Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology . Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate . Assist with patching and upgrading end user devices . Address quality and schedule conflict.
Job Requirements: . At least 4 years' experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector . Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments . Knowledge of Desktop Services security and access standards and practices . Basic understating of networking and server technologies . Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications . Good communication skills and strong ana...