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IT Support Engineer (m/f/d)

📍 Location
basel stadt
⏰ Job Type
Full-time
📅 Posted
June 05, 2026

About the Role

Start date: asap 
End date: 6-months contract (with the chance for extension)
Workload: %
Contract Type: Contracting
Location: Basel

Your tasks:

  • Provide Level 2 technical support for desktops, laptops, mobile devices, meeting rooms, printers, and peripherals
  • Troubleshoot and resolve issues related to Windows OS, Microsoft , including email, VPN, and collaboration tools (Teams, SharePoint, OneDrive)
  • Manage user accounts and access in Active Directory (on-prem) and Azure AD (Entra ID), including onboarding and offboarding
  • Install, configure, and maintain hardware and software according to company standards
  • Monitor and respond to incidents and service requests using an ITSM tool (ServiceNow)
  • Perform root cause analysis and escalate complex issues to Level 3 teams when required
  • Support network connectivity issues (LAN/WAN/Wi-Fi, VPN, firewall troubleshooting)...
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