It Support Engineer (L2 Technical Support)

Location: Onsite / Office Attendance Required

Experience: 5–7 Years

Job Summary:

Navsan India Pvt. Ltd. is looking for a Hybrid IT Support Engineer who will function across both Desktop Support and Service Desk operations. The ideal candidate should have strong hands-on experience in end-user support, Microsoft ecosystem administration, device provisioning, and incident management. This role requires regular office attendance and close coordination with global teams and business users.

Key Responsibilities:

• Provide L2 technical support for end users across desktop, laptop, mobile, and peripheral devices
• Handle incidents, service requests, and troubleshooting through the service desk platform
• Manage Microsoft 365 administration including user provisioning, licensing, mailbox support, and troubleshooting
• Perform Windows device provisioning using Microsoft Autopilot and Intune
• Supp...