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Providing user support via the service desk, both remotely and in person
Issuing, repairing, and tracking IT equipment for starters and leavers
Maintaining and updating Active Directory and M365
Monitoring backups and escalating issues when needed
Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)
Liaising with third-party suppliers for equipment repairs and support Experience in IT support with strong troubleshooting ...
About the Role
IT Support Engineer
Location: Basingstoke
Salary: £26,000 + 4% pension
I’m working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.
The role will involve:
What they’re looking for:
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