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About the Role
An opportunity has arisen for a skilled and customer-focused IT Support Engineer to join a growing organisation during a period of technology transformation and business expansion.
The successful candidate will provide multi-level IT support across infrastructure, end-user services, networks, and business applications while working closely with the organisation’s Managed Service Provider (MSP). The role will also involve supporting infrastructure projects, upgrades, migrations, deployments, and security initiatives designed to modernise and strengthen the technology environment.
Key Responsibilities
* Deliver all levels of IT support across end-user devices, servers, networks, and business applications
* Act as an escalation point for incidents and service issues, ensuring SLA adherence and effective resolution
* Maintain and support infrastructure including servers, storage, networking, cloud and on-premise systems
* Perform routine mo...
The successful candidate will provide multi-level IT support across infrastructure, end-user services, networks, and business applications while working closely with the organisation’s Managed Service Provider (MSP). The role will also involve supporting infrastructure projects, upgrades, migrations, deployments, and security initiatives designed to modernise and strengthen the technology environment.
Key Responsibilities
* Deliver all levels of IT support across end-user devices, servers, networks, and business applications
* Act as an escalation point for incidents and service issues, ensuring SLA adherence and effective resolution
* Maintain and support infrastructure including servers, storage, networking, cloud and on-premise systems
* Perform routine mo...
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