About the Role
Job Title: IT Support Associate Location: Gurugram, Haryana, India (Onsite) Department: IT Experience required- 1 to 3 years Position Overview The IT Support Associate will provide first-level technical assistance to onsite and remote users within the Gurugram office and across global operations.
This role ensures the smooth functioning of hardware, software, network infrastructure, and end-user systems.
The ideal candidate will have strong problem-solving skills, excellent communication, and a customer-service mindset.
Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and peripheral issues.
Install, configure, and troubleshoot operating systems (Windows and macOS), standard applications, and email clients (Outlook, Google Workspace).
Manage user accounts, security permissions, and system access through Azure AD, Office 365, and other platforms.
Maintain and update IT asset in...
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