IT Support Associate

**CMTA, a Legence company**
CMTA (https://www.cmta.com/) is one of the fastest growing engineering firms in the U.S., with nationally recognized expertise in sustainable, high-performance building engineering. We are a collaborative, innovative, and energetic team that leverages a data-driven, holistic approach to consulting engineering, performance contracting, and zero energy projects. We focus on finding engineers whose skills and personalities drive them to excel, fostering a workplace that provides unparalleled growth and career opportunities.

**Position Overview**
Our IT Service Desk is the central point of contact for all IT-related incidents and service requests. The role of the IT Support Associate is to provide first-line support for all staff. The IT Support Associate is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and conti...