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About the Role
IT Support Analyst - Permanent - Madrid, Spain
A fantastic opportunity has arisen for an IT Support Analyst to join our Madrid based global law firm on a permanent basis.
Key Responsibilities
- Diagnosing, troubleshooting, and resolving technical problems across hardware, software, and network components
- Supporting routine updates, patches, and system checks to maintain optimal performance and security
- Installing, setting up, and configuring software applications, operating systems, and hardware devices
- Providing technical assistance to end-users and clients, effectively communicating complex concepts to non-technical individuals
- Implementing and monitoring security protocols including firewalls, antivirus software, and access controls
- Maintaining accurate records of technical issues, solutions, and procedures
- Working closely with global IT Support Analyst community to ...
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