IT Supervisor

BASIC FUNCTION: The Supervisor IT Analyst/Programmer conducts systems QA and overseeing all systems application modules before the deployment. Also he/she is responsible of giving trainings to the users before the deployment of the program application.

Duties And Responsibilities

• Provides technical assistance pertains to the customized reports related to SAP and KA DMS
• Resolves technical issues related to SAP and KA DMS via phone, in person, or remotely.
• Travels to other branches to provide Users Training in relation to SAP and KA DMS integration
• Maintains system functionality by testing the database
• Consult with users to determine appropriate reports needed in the operations
• Provide functional support related to SAP ERP
• Give constant communication with the 3rd party provider in SAP in resolving issue if arises
• Performs other related duties as assigned

Application Suppor...