About the Role
Summary
The ERP Support will manage BAU support with our Managed Service Provider (MSP), support implementations, and ensure ERP systems are optimized, secure, and well-integrated with dnata’s broader application landscape.
Duties and Responsibilities
· Provide day-to-day support across ERP and related modules (Procurement, FI/CO, Payroll, SuccessFactors).
· Proactively manage BAU incidents, requests, and enhancements with MSP partners.
· Work with business users to capture requirements and translate them into ERP solutions.
· Participate in ERP implementation and upgrade projects, including configuration, testing, and cutover support.
· Understand and support ERP customisations, including Z tables, custom fields, and user exits.
· Read and interpret ABAP code to support debugging, issue resolution, and change requests.
· Understand ERP’s connectivity with other systems in the dnata applicatio...
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