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About the Role
About the Role
We are looking for a motivated and organised IT Service Coordinator to join a growing team.
This is an entry-level coordination role suited to someone with 1–2 years of IT experience who is looking to develop their career within a busy MSP environment. You will play a key part in keeping service delivery running smoothly by following up on open projects, processing hardware and software orders, and supporting the helpdesk team when needed.
Key Responsibilities
Project Coordination
- Monitor and follow up on open projects to ensure they are progressing on schedule
- Liaise with technicians and suppliers to obtain updates and chase outstanding actions
- Maintain accurate records of project status within the service management platform
- Escalate delays or blockers to the Service Manager in a timely manner
Hardware & Software Procurement
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