IT Service Desk Support — 24/7 First-Call Resolution

A leading telecommunications provider is looking for an IT Service Desk Support professional in Kuala Lumpur. This role involves providing first call resolution technical support through various channels while ensuring customer satisfaction and timely incident resolution. Candidates should have a degree/diploma in IT or a related field and possess strong communication and analytical skills. Fresh graduates are welcomed, and this role may require staggered shifts to support 24x7 operations.
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