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About the Role
Position: IT Service Desk Officer
Location: Eastwood, Quezon City
Work setup & shift: Onsite | Day Shift
Benefits
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (free up to 1 dependent only), paid time off with cash conversion, and group life insurance.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
- Career Growth: Take advantage of continuous learning and career advancement opportunities.
- Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.
Your Role
- Resolve incidents and service requests efficiently while ensuring adherence to service level agreements.
- Provide clear and timely communication to customers regardin...
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