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About the Role
Discover your impact with KUKA Group
KUKA Group offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a go-getter, a visionary with bold ambitions and believer in collaboration and mutual respect, then you're poised for success here at KUKA Group.
Responsibilities
Make an impact
Be the first point in contact for internal customers of the KUKA Group, responding to their inquiries and technical issues in a timely and professional manner via tools, phone & email, provide exceptional technical support, troubleshoot and resolve issues efficiently,
document all user interactions and resolutions accurately and thoroughly in the company's system,
fulfill service requests based on pre-defined procedures (password resets, providing ...
KUKA Group offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a go-getter, a visionary with bold ambitions and believer in collaboration and mutual respect, then you're poised for success here at KUKA Group.
Responsibilities
Make an impact
Be the first point in contact for internal customers of the KUKA Group, responding to their inquiries and technical issues in a timely and professional manner via tools, phone & email, provide exceptional technical support, troubleshoot and resolve issues efficiently,
document all user interactions and resolutions accurately and thoroughly in the company's system,
fulfill service requests based on pre-defined procedures (password resets, providing ...
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