About the Role
We are seeking experienced remote IT professionals with strong troubleshooting skills and hands-on experience in Microsoft environments. Ideal candidates should be proficient in diagnosing hardware and software issues, supporting Windows systems, Microsoft 365, networking, and general IT infrastructure. Applicants must be detail-oriented, reliable, and capable of resolving technical issues efficiently in a remote support setting.
Strong proficiency in the English language (written and verbal) is required to ensure clear communication with clients and team members.
Requirements
IT Support Skills & Tools
Overview
Candidates applying for IT support roles should be familiar with the following tools,
technologies, and troubleshooting practices commonly used in our environments.
Operating Systems
Windows 10 and Windows 11 administration and troubleshooting
Basic Windows Server awareness
Windows user profiles an...
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