IT Ops Support Analyst VII

Job: IT Ops Support Analyst VII

Duration: 9+ Months

Location: Spring, TX.

Job Description:

• Manage telecom expense and contract management practices for telco based voice, data, and cellular services as well as telecom lifecycle vendor management

• Responsible for managing complex billing, multi million dollars budget management, Internal customer management.

• Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarks wireless rates, ensures quality control, and performs periodic inventory management

• Manage and support global billing process from multiple telco vendors

• Measure, monitor and analyse telco carriers performance against established Service Level Agreements and Key Performance Indicators

• Manage and monitor TEM vendor performance to defined SLA’s

• Manage and maintain accurate records of mobility, ...