IT Operations Support

About the Role:

As an IT Operations Support, you will play a critical role in ensuring the reliability, availability, and effectiveness of IT services across the organization. You will serve as the first point of contact for technology-related support, maintain IT operational excellence, and collaborate with cross-functional teams to align IT services with business needs. This role requires a proactive problem-solver who can manage day-to-day IT operations while supporting infrastructure, network, identity, security, and enterprise applications.

Key Responsibilities:

• Ensure the quality and availability of IT operational services across the workplace.
• Provide support for end-user devices, hardware, software, and business applications.
• Monitor and maintain internet connectivity, network performance, and related IT services.
• Configure and support specialized connectivity solutions such as ...