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About the Role
Altrue is looking for an IT Helpdesk Support to provide first-line technical support to internal staff and clinicians. You will handle ticket intake, perform basic troubleshooting, and ensure proper escalation of unresolved issues.
The ideal candidate should possess 1-2 years of IT support experience, strong communication skills, and familiarity with Windows OS and Office 365. Join us in maintaining internal support documentation while adhering to HIPAA guidelines.
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