IT Operations Lead - End-User Support & Security

Confidential Company in Abu Dhabi Emirate seeks an IT Operations Manager to lead day-to-day IT support operations. Responsibilities include ensuring compliance with IT policies, overseeing hardware and software maintenance, and driving continuous improvement in services.

The ideal candidate has a Bachelor's degree in IT or related fields and preferred certifications like ITIL or ISO/IEC 27001. The role involves significant interaction with external IT service providers and internal teams.