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About the Role
Overview
Join as an enthusiastic IT Operations Engineer to step into the world of technology. The team is renowned for progressing careers, providing a wealth of options across infrastructure, support and cloud engineering. You'll play a key role in proactively monitoring critical infrastructure and supporting the live production environment of the systems that ensure the company operates effectively. The perfect place to kickstart your career.
Responsibilities
- Monitor key infrastructure using bespoke tools and respond to alerts from the Network Operations Centre.
- Investigate, resolve, and escalate incidents affecting the production IT service, ensuring customer-facing products and critical internal systems run flawlessly.
- Perform daily checks to keep production systems in top shape, coordinating planned maintenance and managing potential scheduling conflicts.
- Communicate effectively with senior managers and stakehol...
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