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About the Role
Bill rate - $50-53/hr
Any visa is Ok.
Role: IT Operations Engineer
Location: Denver, CO
Client : Daten Technology Solutions
Role Purpose
Provide hands-on operational support for telecom digital platforms while contributing to runbook automation, monitoring improvements, and operational analytics. The role focuses on efficient incident resolution, data troubleshooting, and automation of repetitive support tasks.
Key Responsibilities
Any visa is Ok.
Role: IT Operations Engineer
Location: Denver, CO
Client : Daten Technology Solutions
Role Purpose
Provide hands-on operational support for telecom digital platforms while contributing to runbook automation, monitoring improvements, and operational analytics. The role focuses on efficient incident resolution, data troubleshooting, and automation of repetitive support tasks.
Key Responsibilities
- Investigate and resolve L2/L3 production incidents across application, API, and database layers
- Monitor system health and respond to alerts from Dynatrace, CloudWatch, and monitoring tools
- Perform root cause analysis using application logs, database queries, and telemetry data
- Execute opera...
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