IT Operations Analyst II — Remote/Onsite Support

Conduent is seeking a qualified candidate in Hermosillo, Sonora, who possesses a college or university degree and relevant expertise in a professional, sales, or technical area. This role involves maintaining a task-based queue for completed tickets and providing support for installations, troubleshooting applications, and assisting in documentation.

The ideal candidate will need to work within guidelines, receive moderate guidance, and participate in planning and meetings. Strong interpersonal skills to exchange complex information and ideas are essential.