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IT Help Desk Engineer — Security & Automation

📍 Location
Remote
⏰ Job Type
Full-time
📅 Posted
June 04, 2026

About the Role

ADDI, a leading financial platform in Colombia, is seeking a skilled IT Support professional to ensure operational continuity through effective technology infrastructure management. In this role, you will maintain high ticket resolution rates and automate processes to improve efficiency.

We're looking for someone with 2-3+ years of technical support experience, adept in hybrid infrastructures, committed to enhancing user experiences, and capable of resolving complex incidents autonomously. Join us to help redefine financial services in Colombia.

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