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IT Help Desk Engineer / IT Support Engineer

📍 Location
Cologne
⏰ Job Type
Full-time | Permanent
📅 Posted
June 03, 2026

About the Role

Ref: YC47347


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ELIGIBLE APPLICANTS: 
- (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday visa, Job seeker Visa, Chance card
- (X) NOT eligible: Student visa, Requiring visa sponsorship

VISA SUPPORT: No

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TYPE: Permanent, full-time

WORKING HOURS: 9:00-17:30 from Monday to Friday

SALARY: €40-48K depending on experience

START: ASAP

LOCATION: Düsseldorf, Germany



IT Help Desk Engineer / IT Support Engineer Main Responsibilities:

• Provide 1st and 2nd line IT technical support for EU users

• Act as the first point of contact for users in the German office

• Support desktop, laptop, mobile devices, printers, and conferencing systems

• Configure and support iPhones/iPads and Microsoft Office applications

• Assist with IT projects, de...

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