IT Exec Support Engineer

Executive Support Team Leader / Head of Global IT Support

Company

Howden Insurance Group

Role Definition

IT Executive support engineer required to support UK office locations

Howden are seeking a highly skilled IT Executive Support Engineer to provide dedicated technical support to senior executives and VIP users. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services

Key Responsibilities / Accountabilities

• Exec support team is the 1st point of contact for all high priority Incidents and requests for executives and senior business stakeholders.
• 1st - 2nd line IT support, inc over 500+ global VIP employees.
• Maintaining an excellent standard of support, and building relationships with key ex...