IT Engineer

Overview

IT Engineer – Worksop – £26,500. A leading organisation is seeking an enthusiastic IT Engineer to join their growing team. This is a fantastic opportunity to join a successful and expanding business, acting as the first point of contact for IT support across office and remote users. You’ll gain hands-on experience with platforms like Amazon Connect, SharePoint, and Azure, with full training and mentoring provided.

Benefits

• Competitive salary
• Excellent working environment
• Progression opportunities
• Westfield health

Responsibilities

• Manage technical support queues from triage through to resolution, ensuring compliance with SLA response and resolution times.
• Troubleshoot, diagnose, and resolve hardware, software, and system-related issues.
• Act as a key liaison with third parties and government systems to escalate and resolve operational IT issues.
• Oversee endpoint man...