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About the Role
Job Title: IT Engineer
Location: Sheffield S4 7UR
Salary: £30,000 per annum
Job Type: Full Time, Permanent
The Role
This position offers on‑site support to a client based in Sheffield, acting as an ambassador for TIEVA. The role involves delivering exemplary customer service, working closely with our internal IT team, and providing both 1st and 2nd line support on a rolling schedule of 3 weeks on the client site and 1 week at the TIEVA Head Office (LS28 5QS). Full access to the TIEVA technical team of 35+ engineers is provided for escalations and resolution support.
- Analytical fault finding on networks and systems, including servers, switches, firewalls and routers
- Deployment, maintenance and repair of end‑point systems
- Password resets, profile repairs/configurations, new starters and mail release/block management
- Communication of information to technical and non‑technical users
- Assist with schedu...
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