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IT End-User Support Manager: Lead & Scale

📍 Location
Remote
⏰ Job Type
Full-time
📅 Posted
June 05, 2026

About the Role

A prominent real estate platform located in Mexico City is seeking a Manager for IT support. This role involves leading a team to enhance IT service quality for employees. Responsibilities include overseeing support workflows, addressing technical issues, and improving service desk efficiency. Ideal candidates have over 3 years of IT support experience, strong leadership skills, and a Bachelor’s degree in Computer Science or a related field. A competitive salary and benefits are offered, along with opportunities for equity awards.
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