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Participate in developing governance structure and standards of EUC delivery based on business and IT. Ensure that the desktop support internal processes and procedures are adhered to. Manage incidents/ service requests assigned to them till resolution/ execution. Handle end-user escalation effectively and involve the DSS lead accordingly. Route assign tickets to the appropriate sup...
About the Role
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at for more information about what we do.
We are seeking a capable resource to coordinate a range of activities, from simple tasks to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
What You Will Do
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