← Back to opportunities
Job Description
Manage and resolve escalated support tickets across Google Workspace and Zoom, including Gmail, Google Drive, Calendar, Meet, and Zoom Rooms Administer Google Workspace at an organisational scale: provisioning, deprovisioning, group management, OU structure, policy configuration, and licence management Configure and manage Zoom at an enterprise scale, including Zoom Phone, Zoom Rooms, and Zoom Device Management Develop and maintain standard operating procedures for recurring operational tasks, with a view to reducing manual effort over time Identify patterns in ticket queues and proactively propose and implement process improvements or automation opportunities Own and lead complex platform projects end to end, including scoping, planning, stakeholder coordination, and delivery Drive large-scale user migrations across ident...
About the Role
Job Description
Platform Operations and Ticket Management
Project Ownership and Execution
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position