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About the Role
Description
We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week.
Responsibilities:
• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.
• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.
• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.
• Foster strong communication with clients to address inquiries...
We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week.
Responsibilities:
• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.
• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.
• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.
• Foster strong communication with clients to address inquiries...
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