IT Associate

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Key Responsibilities

Technical Support

• Provide first-level support for hardware, software, and network issues.
• Assist end-users with setup, configuration, and troubleshooting of devices (desktops, laptops, printers, etc.).
• Document and track support requests using a ticketing system.

System Maintenance and Monitoring

• Monitor IT systems and networks to ensure performance and security.
• Perform routine maintenance, updates, and patches on software and hardware.
• Assist in the installation and configuration of IT equipment and software applications.

Network Management

• Support the management of local area networks (LAN) and wireless networks.
• Ensure network connectivity and performance through monitoring and troubleshooting.
• Assi...