IT Assistant Engineer / Engineer - IT Office (Learning Technology)

IT Office

Full-time

Role and Key Responsibilities

• Attending to classroom and office facilities queries and supports. (Regular classroom checking and maintenance)
• Computer hardware, software and application troubleshooting
• Support computer lab maintenance and application deployment.
• VOI/VDI server & Classroom Central Control software administration and maintenance.
• Supporting Learning Management Systems such as Moodle, My Media, MS Teams, Zoom, Skype etc.
• Handling teaching equipment and devices such as wireless microphones, iPads, pointers, Multimedia Card, Converter, visualizers etc.
• Microsoft 365 Administration - User accounts management, monitoring and maintaining Microsoft services and policy based on the organization's requirements.
• Basic knowledge of A/V equipment, computer/laptop hardware, and experience in proposing equipment replacement.
• Preparing online guides, checklist a...