Intermediated Claims Manager

We’re looking for an Intermediated Claims Manager to join our Strategic Partnerships team on a 12-month contract. In this role, you’ll lead a team managing claims across a runoff intermediated portfolio covering Home, Landlord and SME products, ensuring fair, compliant and efficient claims outcomes.

This is a people leadership role where you’ll provide technical guidance on complex first and third-party property claims, work closely with brokers and internal stakeholders, and support your team to deliver strong service and performance outcomes.

What you'll bring

• Lead, coach and develop a team of Claims Specialists managing property claims within an intermediated portfolio
• Provide technical guidance on complex first and third party property claims
• Monitor performance, support capability development and drive strong claims outcomes
• Build strong working relationships with brokers, ...