Intermediate Technical Analyst

Salary Range: $71,000.00 To $89,000.00 Annually

Here’s the job opportunity…

This position is an existing vacancy.

The Intermediate Technical Analyst provides intermediate-level technical analysis, operational support, and continuous improvement across enterprise infrastructure, applications, and business services to ensure stable, secure, and efficient technology operations.

You will work closely with IT teams, business units, and external partners to support operations, resolve issues, and contribute to ongoing enhancements in service delivery.

You will…

• Provide technical support and analysis to business and IT stakeholders, ensuring timely resolution of incidents and service requests
• Monitor, troubleshoot, and resolve issues related to infrastructure, applications, and enterprise services
• Manage Active Directory, Microsoft 365/Exchange environments, and related technologies
• Analyze incidents and probl...