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About the Role
Elevate your skills as an Intermediate Application Support Specialist in Toronto, Ontario, with a hybrid work model. Utilize your expertise in ITSM tools and SharePoint Online daily.
In this hybrid role, you will provide critical support for Microsoft 365 and SharePoint Online. Your hands-on experience with ITSM tools like ServiceNow will help manage and resolve support tickets effectively. The position encompasses incident triage, SharePoint administration, and user support, making it ideal for experienced applicants seeking new challenges.
Key Responsibilities:
• Provide application support for Microsoft 365 and SharePoint Online
• Perform incident triage and troubleshoot production issues
• Manage and document ServiceNow tickets
• Administer SharePoint sites, including permissions and configurations
• Assist in SharePoint migrations and deployment activities
Requirements:
• Hands-on experience with ITSM tools (ServiceNow preferred)
• Proficiency in Shar...
In this hybrid role, you will provide critical support for Microsoft 365 and SharePoint Online. Your hands-on experience with ITSM tools like ServiceNow will help manage and resolve support tickets effectively. The position encompasses incident triage, SharePoint administration, and user support, making it ideal for experienced applicants seeking new challenges.
Key Responsibilities:
• Provide application support for Microsoft 365 and SharePoint Online
• Perform incident triage and troubleshoot production issues
• Manage and document ServiceNow tickets
• Administer SharePoint sites, including permissions and configurations
• Assist in SharePoint migrations and deployment activities
Requirements:
• Hands-on experience with ITSM tools (ServiceNow preferred)
• Proficiency in Shar...
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