Intercom Specialist (iGaming Platform)

Rippedboxstation • , metro manila, philippines, Philippines

📍 Location

, metro manila, philippines

⏰ Job Type

Full-time

📅 Posted

June 07, 2026

About the Role

Position Intercom Specialist (iGaming Platform) 
Number of hours: TBA 
Schedule: EST 
Key Responsibilities Set up, manage, and optimize Intercom for customer support, onboarding, and engagement 
Design and implement automated workflows, chatbots, and messaging campaigns 
Segment users and create targeted messaging strategies based on behavior and lifecycle stages 
Monitor and improve customer support performance (response time, resolution rate, CSAT) 
Collaborate with product, marketing, and support teams to align communication strategies 
Create and maintain help center articles and in-app guidance 
Analyze Intercom data and generate insights to improve user experience and retention 
Integrate Intercom with other tools (CRM, analytics, payment systems, etc.) 
Ensure compliance with iGaming regulations and responsible gaming messaging 
Requirement...
            

Ready to Join Through a Referral?

Apply now and get connected directly with the hiring team

Apply for this Position