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About the Role
Job Responsibilities
- Conduct hands‑on field testing of robotic pool cleaners and robotic lawn mowers in real‑world environments.
- Coordinate with beta testers, guide them through setup and usage, collect structured feedback, and document usability issues.
- Serve as the primary liaison between testers and the internal engineering team, ensuring timely escalation and clear communication of issues.
- Diagnose and report firmware bugs, hardware issues, and design flaws based on testing and user reports.
- Assist in reproducing and isolating bugs, work closely with firmware engineers on logs, edge case behaviours, and performance tracking.
- Track test metrics and maintain organised logs for issue tracking, feedback trends, and user experience summaries.
- Provide actionable feedback to improve product usability, durability, and overall customer satisfaction.
- Support R&D and testing engineers on domestic busin...
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