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About the Role
Position
Insurance Verification and Authorization (IV/Auth) Supervisor
Location
BGC, Taguig City
Work setup & shift
Onsite, Night shift
Benefits
- Above-market compensation
- Health care coverage on day one for you and your dependents
- Paid time off with cash conversion
- Group life insurance
- Performance bonuses
Your Role
Oversee daily operations and ensure efficient, accurate, and compliant insurance verification and authorization processes to support patient care and revenue cycle performance.
Responsibilities
- Supervise and support the IV/Auth team, including hiring, onboarding, scheduling, and performance management
- Monitor workflows to ensure SLAs and KPIs (productivity, accuracy, turnaround time) are met, adjusting workloads to prevent backlogs
- Implement process improvements to increase efficiency and red...
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