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Installed base manager

📍 Location
Mannheim
⏰ Job Type
Full-time
📅 Posted
June 04, 2026

About the Role

Description

:

The opportunity

To strengthen our sales and project management team we are looking for you as Installed Base Manager (f/m/d) for our Business Unit Service in Germany to take ownership of our local installed base of equipment and solutions.

This role is critical in driving customer retention, service growth, lifecycle management, and long‑term value creation by turning installed base data into actionable commercial and operational strategies.

You will work cross‑functionally with Sales, Service, Marketing, and Operations to maximize uptime, renewals, upgrades, and service contract penetration across the installed base

How you´ll make an impact

  • Own and actively manage the installed base portfolio, including data quality, segmentation, and lifecycle status
  • Develop and execute installed base strategies to increase service revenue, renewals, upgrades, and customer retention
  • Identify growth oppo...
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