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Reimagine and enhance core ITSM practices (Incident, Problem, Change, and Knowledge Management) using modern development frameworks and automation tools.
Design, prototype, and implement AI-driven operational tools, including predictive incident detection, automated remediation workflows, intelligent alerting, and large language model (LLM)-based knowledge agents.
Lead the development and deployment of custom automation solutions to improve IT service reliability and...
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Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience)
Singapore Airlines • Singapore, Singapore
About the Role
Job Description
We are looking for a technically strong and innovative Lead Software Engineer to spearhead the evolution of our IT operations through intelligent automation and hands-on engineering.
This role is pivotal in enhancing operational resilience, streamlining IT service management processes, and developing the next generation of self-healing, predictive IT operations in close collaboration with diverse IT teams.
Key Responsibilities
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