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Ensure the appropriate support to end-users [by stream]
Provide training to end-users
Accountable for process solving issue
Accountable for capturing incidents and defects raised by end-user, analyzing the issue, identify workaround and/or transmit to the appropriate support team
Accountable for testing of new functionalities or other upgrades of the solution
Accountable for proposing solution improvement to RBPE team
Leader for data cons...
About the Role
Req ID:500762
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Responsabilities
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