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About the Role
We are currently recruiting for an experienced Income Officer to join a well-established Housing Association in Birmingham on an initial 2-month temporary contract.
This is a fantastic opportunity for someone with a strong background in social housing who can hit the ground running. You'll be responsible for managing a patch of rent accounts, delivering the full end-to-end income recovery process, while also providing a small amount of general tenancy management support where needed.
Key Responsibilities of an Income Officer:
Manage a portfolio of rent accounts, ensuring rental income is maximised and arrears are kept to a minimum.
Deliver the full income recovery process, from early intervention through to legal action and court where required.
Manage complex arrears cases, working with customers to agree realistic repayment plans and sustain tenancies.
Carry out home visits and maintain regular contact with tenants to support positive outcomes.
Provid...
This is a fantastic opportunity for someone with a strong background in social housing who can hit the ground running. You'll be responsible for managing a patch of rent accounts, delivering the full end-to-end income recovery process, while also providing a small amount of general tenancy management support where needed.
Key Responsibilities of an Income Officer:
Manage a portfolio of rent accounts, ensuring rental income is maximised and arrears are kept to a minimum.
Deliver the full income recovery process, from early intervention through to legal action and court where required.
Manage complex arrears cases, working with customers to agree realistic repayment plans and sustain tenancies.
Carry out home visits and maintain regular contact with tenants to support positive outcomes.
Provid...
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